Concerns About Coronavirus (COVID-19)
In this challenging and uncertain time, the health and safety of our patients and our staff is our top priority at Oak Brook Allergists. As the concern regarding the spread of Coronavirus (COVID-19) heightens in our community, Oak Brook Allergists has been closely monitoring the updates and best practice recommendations from the Center for Disease Control and World Health Organization as well as our local hospitals and Illinois state health department. Following the guidance of these public health authorities, as well as our own high standards for creating a safe, clean and healthy environment for our patients, we have implemented a number of precautionary measures in our four office locations, which will remain in place until the pandemic situation has stabilized.
Our goal is to continue provide quality allergy care for our patients during an always problematic spring pollen season while minimizing risk of exposure to all that walk through our doors. It is important that community based medical practices remain accessible to the general public for management of chronic diseases such as allergy and asthma so that their health needs can be met outside of emergency departments, where resources should be reserved for the critically ill. Our practice leadership is communicating on a daily basis to discuss ways we can further improve these proactive measures as the circumstances rapidly evolve, so please check back frequently for updates.
We appreciate all of you and we will get through this together. Thank you for your continued support and please do your best to stay healthy during this unprecedented time.
TEMPORARY CHANGES TO OUR BUSINESS HOURS - updated 3/21/20
NAPERVILLE: Mon: 10a-3p; Tuesday: 10a-3p; Fri: 10a-3p; Sat: 9a-12p
PLAINFIELD: Tues: 10a-3p; Thurs: 10a-3; Sat: 9a-12p
DOWNERS GROVE: Wed: 10a-3p; Sat: 9a-12p
ELMHURST: Mon: 10a-3p; Tues: 10a-3p; Sat 9a-12p
What We Are Doing:
We will no longer be taking appointments for emergent or acute sick visits. Please be prepared for our front office staff to ask screening questions of all patients when calling to schedule an office visit.
We WILL be offering "call-in consultations" for current patients of the practice if acute care is needed regrading asthma, allergy or sinus issues and the presenting symptoms can be safely addressed over the phone. We do not have the ability to test for COVID-19.
We will continue to administer allergy injections during the upcoming spring pollen season and are confident that the precautions taken in our offices will provide a safe environment for you to continue your allergy treatment.
We will make every effort to reduce time spent in our waiting rooms by patients. Patients will have the option to conduct their 20 minute post injection wait times in their parked cars, and could then return to the office for any possible reactions to their shots.
Office furniture, including waiting room chairs, tables, counters and door handles will be sanitized continually throughout the day.
We ask that ALL patients who have experienced a fever of 99.8 or higher or patients who have known contact with someone who had a fever in the past two weeks to please call to reschedule their appointments or postpone receiving their allergy injections until symptoms have completely resolved for at least 14 days.
We ask that patients make every effort to limit the number of accompanying family members that join them at office visits or if presenting for shots.
If you have any questions about whether or not you should come in for an upcoming appointment or receive allergy injections, please do not hesitate to call your OBA office. A listing of our offices and contact info can be found HERE. (Link)
For Our Oral Immunotherapy Patients (OIT)
All new patient starts have been postponed through Mid April and we will continue to reevaluate this status on a week to week basis.
Active patients in OIT protocol will be held at current doses, but we will continue to provide patients with home dosing supply and instructions. We will call to schedule times for product pick up. We will be in touch when we feel weekly OIT updosing can be safely resumed.
For all OIT patients, as always, we continue to encourage you to communicate any active symptoms concerning for infection so that dosing adjustments can be discussed. All infections, coronavirus included, can increase the potential for reaction to OIT dose.